Privacy & Data Use Alignment

Family First Mental Health Services respects your privacy and is committed to protecting your personal information.

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Use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect information submitted through the site. By using this website, you consent to the data practices described in both these Terms and our Privacy Policy.

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Protected Health Information (PHI)

• Information submitted through public website forms, contact pages, or general inquiries is not considered Protected Health Information (PHI) under HIPAA.

• PHI is collected only when you formally engage in clinical services and complete intake, consent, or treatment documentation through secure systems.

• Clinical records are maintained, stored, and protected in accordance with HIPAA and applicable federal and state privacy laws.

Please do not submit sensitive health, diagnostic, or emergency information through unsecured website forms.

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HIPAA-Adjacent Clarification

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Family First Mental Health Services complies with HIPAA regulations only in the context of clinical services provided to established clients.

This website:

• Is not a patient portal

• Is not intended for diagnosis, treatment, or crisis communication

• Does not replace secure clinical communication platforms

 

Email, website forms, and SMS messaging are used solely for administrative and care-coordination purposes, such as:

• Appointment scheduling

• General service inquiries

• Non-urgent communication

 

For clinical matters, clients are provided with secure, HIPAA-compliant communication methods once services are initiated.

Mental Health Disclaimer

The content on this website is provided for general informational and educational purposes only.

Nothing on this website:

• Constitutes medical, psychiatric, or psychological advice

• Establishes a provider–patient relationship

• Replaces professional evaluation, diagnosis, or treatment

 

Mental health needs vary by individual. If you are experiencing emotional distress, psychiatric symptoms, or a mental health crisis, please seek care from a qualified mental health professional.

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Emergency Situations

If you or someone else is in immediate danger:

• Call 911 or your local emergency number

• Contact the 988 Suicide & Crisis Lifeline by calling or texting 988

• Go to the nearest emergency room

Family First Mental Health Services does not provide emergency or crisis services through this website.

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Electronic Communications & Consent

By contacting Family First Mental Health Services through this website, email, or SMS, you acknowledge and agree that:

• Electronic communication carries inherent privacy risks

• You consent to receive service-related communications

• You may opt out of non-essential communications at any time

SMS messaging is never used for marketing without consent and complies with applicable communication and privacy laws.

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Limitation of Liability (Clinical Clarity)

Family First Mental Health Services is not responsible for:

• Decisions made based on website content

• Delays or interruptions in website availability

• Misuse or misinterpretation of general mental health information

Engagement in clinical services is governed by separate informed consent, treatment agreements, and privacy notices provided directly to clients.

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Consistency With Ethical & Professional Standards​

All clinical services offered by Family First Mental Health Services are delivered in accordance with:

• State licensure requirements

• Professional ethical standards

• Applicable federal and state mental health laws

Website content does not supersede clinical judgment, individualized treatment planning, or professional standards of care.